This is an old version of the document, which expired on May 20, 2026. The current version is available at: https://docs.nebius.com/legal/sla-levels/storage. This document defines Service Level of Object Storage (“Service”) and is an integral part of Nebius Services Agreement (“Agreement”) and SLA available at: https://docs.nebius.com/legal/sla. Capitalized terms used herein but not defined herein shall have the meanings set forth in Agreement and Linked Documents.Documentation Index
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| Service Level | 99.98% |
|---|
| Service Uptime Percentage in Reporting Period | Compensation, % of Service Fee for Service in Reporting Period |
|---|---|
| < 99.98%-99.00% | 10.0% |
| < 99.00%-90.00% | 15.0% |
| less than 90.00% | 30.0% |
- 50x response codes for more than 10% of queries during the observation period (at least 5 minutes);
- Network unavailability of the Object Storage endpoint caused by a removed announcement or other issues originating from Nebius.
Web address: https://docs.nebius.com/legal/sla-levels/storage Publication date: June 25, 2025 Previous version of the document: https://docs.nebius.com/legal/archive/sla-levels/storage-20240925