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When you sign up for Nebius AI Cloud, the platform creates a tenant for you automatically. After the sign-up, you can create additional tenants regardless of whether you have access to any tenants or not. As a result, you can work in an isolated environment with dedicated billing.

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Prerequisites

  1. Sign up for Nebius AI Cloud if you have not done so yet.
  2. Do not use single sign-on (SSO) when you register and log in. Users who use this type of authentication cannot create tenants.
  3. If you have access to ten or more tenants, contact technical support and ask them to grant you access for creating an additional tenant. If you have ten or more tenants, by default you cannot create one more tenant. First, you need to request access rights for this. After that, you can proceed to the creation process as usual. This limitation does not apply to tenant invitations. If you you are invited, for example, to the eleventh tenant, you can accept the invitation and be added to this tenant.

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How to create a tenant

  1. If you have access to a tenant, expand the top-left list of tenants and then click https://mintcdn.com/nebius-ai-cloud/1Ha0sWR6e1mnIaHS/_assets/plus.svg?fit=max&auto=format&n=1Ha0sWR6e1mnIaHS&q=85&s=7c9efc69d65fc58db0eb73702fd81aa1 Create tenant. If you do not have access to any tenant, click https://mintcdn.com/nebius-ai-cloud/1Ha0sWR6e1mnIaHS/_assets/plus.svg?fit=max&auto=format&n=1Ha0sWR6e1mnIaHS&q=85&s=7c9efc69d65fc58db0eb73702fd81aa1 Create tenant. If an error is displayed and the Create tenant button is missing, you might have logged in by using SSO, or you have reached the limit on the number of tenants.
  2. In the window that opens, specify the following:
    • Prefix that is added to the tenant name. Nebius AI Cloud generates a random and unique name. You can customize it and add a prefix. After the tenant is created, you can rename it.
    • Email that Nebius AI Cloud uses to send notifications about the new tenant, its projects and maintenance of services. The specified email becomes your personal contact within this new tenant.
      A tenant must have at least one email subscribed to its notifications, so an email is required.
      For more information, see Contacts in Nebius AI Cloud.
  3. Click Create tenant.
After that, Nebius AI Cloud creates a tenant and a project per region in it. If you receive an error stating that a tenant subscription is not created, manually subscribe a contact to tenant notifications via the Administration → Notification settings section of the web console. For more information, see How to subscribe to notifications.