Contact types
Nebius AI Cloud supports two types of contacts:- Personal contacts: associated with your account and can be used across multiple tenants
- Tenant contacts: associated with a specific tenant and available only within this tenant
Personal contacts
Personal contacts are email addresses or phone numbers that are associated with your account. Only you have access to your personal contacts. Their list does not change if you switch a tenant. You can use personal contacts to subscribe to notifications within any tenant where you have sufficient permissions for receiving notifications. The first personal contact with your email is created automatically when you sign up for Nebius AI Cloud. After that, you can create additional contacts.Tenant contacts
Tenant contacts are shared email boxes or mailing lists that are associated with a specific tenant. For example, you can use an email such asadministrators@example.com, so all authorised users can access notifications sent to this email.
Only tenant administrators have access to tenant contacts.
Use tenant contacts for tenant and billing subscriptions. For example, you can add a shared accounting email as a tenant contact to the billing subscription, so the accounting team receives notifications about billing. Alternatively, you can subscribe an engineering mailing list to tenant notifications, so an engineering team does not miss news about maintenance.
Tenant contacts are not associated with any specific user account. As tenant contacts are associated with a tenant, you can only access them within a given tenant.
If a tenant contact contains a shared email box or mailing list, emails from Nebius may be treated as external by your email server. To avoid missing notifications, configure your email server or client to allow notifications from Nebius. For example, if you use Microsoft 365, create an allowlist for trusted senders.