> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nebius.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Level for Object Storage

This document defines Service Level of Object Storage ("Service") and is an integral part of Nebius Services Agreement ("Agreement") and SLA available at: [https://docs.nebius.com/legal/sla](https://docs.nebius.com/legal/sla). Capitalized terms used herein but not defined herein shall have the meanings set forth in Agreement and Linked Documents.

| Service Level | 99.98% |
| ------------- | ------ |

**Compensation Amount:**

| Service Uptime Percentage in Reporting Period | Compensation, % of Service Fee for Service in Reporting Period |
| --------------------------------------------- | -------------------------------------------------------------- |
| \< 99.98%-99.00%                              | 10.0%                                                          |
| \< 99.00%-90.00%                              | 15.0%                                                          |
| less than 90.00%                              | 30.0%                                                          |

Definition of Service Unavailability:

* 50x response codes for more than 10% of queries during the observation period (at least 5 minutes);
* Network unavailability of the Object Storage endpoint caused by a removed announcement or other issues originating from Nebius.

***

Web address: [https://docs.nebius.com/legal/sla-levels/storage](/legal/sla-levels/storage)

Publication date: June 25, 2025

*Previous version of the document: [https://docs.nebius.com/legal/archive/sla-levels/storage-20240925](/legal/archive/sla-levels/storage-20240925)*